Privacy policy

Last updated: February 19, 2025

1. Introduction

Nidota ("we," "our," or "us") is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

2. Who is Responsible for Your Data?

Nidota is the data controller for the processing of your personal data. If you have any questions, you can contact us at hola@nidota.com 

3. What Data Do We Collect?

We may collect and process the following data:

  • Personal information: Name, email address, phone number, and shipping/billing address.
  • Transaction data: Order details, payment information (processed securely by third-party providers).
  • Website usage data: IP address, browser type, pages visited, and cookies.
  • Communication data: Emails, messages, and feedback provided by you.

4. Legal Basis for Processing Your Data

We process your personal data under the following legal bases:

  • Performance of a contract: To process your orders and provide customer service.
  • Legitimate interest: To improve our website and services.
  • Consent: For marketing emails and optional services.
  • Legal obligation: To comply with tax and accounting regulations.

5. How Do We Use Your Data?

We use your data to:

  • Process and fulfill your orders.
  • Provide customer support.
  • Improve our website and services.
  • Send marketing emails (only with your consent).
  • Comply with legal obligations.
  • Prevent fraud and secure transactions.

6. How Do We Share Your Data?

We do not sell your personal data. However, we may share it with:

  • Payment processors to handle transactions securely.
  • Delivery partners for shipping orders.
  • Service providers that assist in website functionality (e.g., analytics, hosting).
  • Authorities if required by law.

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place.

7. Your Rights Under GDPR

As a resident of the European Union, you have rights over your data, including:

  • Right of access: Request a copy of your personal data.
  • Right to rectification: Correct any inaccurate or incomplete data.
  • Right to erasure: Request deletion of your data (under certain conditions).
  • Right to restrict processing: Limit how we use your data.
  • Right to object: Withdraw consent for marketing communications.
  • Right to data portability: Transfer your data to another service provider.

To exercise your rights, contact us at hola@nidota.com.

If you believe that your rights under the General Data Protection Regulation (GDPR) have been violated, you have the right to file a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French data protection authority. More information can be found at www.cnil.fr.

8. How Long Do We Keep Your Data?

We keep your personal data only as long as necessary for the purposes described above or as required by law. After this period, data will be securely deleted.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data, we will take steps to delete it.

10. Security Measures

We take appropriate technical and organizational measures to protect your personal data from loss, unauthorized access, or misuse. However, no system is 100% secure, and users are encouraged to protect their login credentials.

11. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, such as login details, preferences, and browsing activity. Cookies can improve your browsing experience and provide analytics on website usage.

How Do We Use Cookies?

We use cookies to:

  • Enhance website functionality and user experience.
  • Analyze traffic and usage patterns.
  • Store your preferences and settings.
  • Enable secure transactions.

By using our website, you agree to our cookie policy. You can manage cookie settings in your browser to control or disable cookies.

Use of Facebook/Meta Technologies

We use technologies provided by Meta Platforms Ireland Ltd. (formerly Facebook), such as the Meta Pixel and Conversions API, to understand how users interact with our website and to deliver personalized advertising on Meta platforms (Facebook, Instagram, etc.).

These tools allow us to collect data such as device information, browsing behavior, and actions taken on our website. Meta may use this data in accordance with its Privacy Policy.

Use of Google Ads and Analytics Technologies

We use Google tools such as Google Ads Conversion Tracking and Google Analytics to collect information about how users engage with our website and advertising. These tools help us measure ad performance and optimize our marketing efforts.

Google may collect data through cookies and similar technologies and use it in accordance with its own Privacy Policy.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hola@nidota.com.